FAQ

Frequently Asked Questions

What payment methods do you accept?
We accept PayPal and Shopline Payments.
All transactions are securely processed through trusted payment providers.

How long does shipping take?
Orders are processed within 1–3 business days.
Delivery usually takes 5–15 business days depending on your location.

Do you ship internationally?
Yes. We ship worldwide.
Free shipping is available on orders over $79.

What is your return policy?
We offer free returns within 30 days of delivery.
Items must be unused, unwashed, and returned in original condition.

How can I track my order?
Once your order ships, a tracking number will be sent to your email.

What if I receive a damaged or incorrect item?
Please contact us within 7 days of delivery with photos.
Our support team will assist you promptly.

How can I contact customer support?
You can reach us anytime at:
📧 iesefslabierpf@hotmail.com